Our Commitment

Customer service is what makes FTC stand out from the competition. Every employee at FTC is dedicated to meeting and exceeding our customers' needs. Senior Management monitors customer service activities daily -- proof of our commitment to you.

Quality customer service starts when you call our friendly dispatchers and continues when your freight is picked up by one of our experienced, reliable drivers. Our trucks are equipped with cell phones, allowing for prompt freight pick-ups. You can count on that same quality of customer service to follow your freight from pick-up to delivery.

At FTC you will always get a real person on the phone when you call, and customer service needs can be escalated immediately to Senior Management. We do all the calling and reporting on the status of your shipment.

When you ask FTC to work for you, you enjoy the continuity that comes from working with the same people. At FTC, employees tend to stay part of the "FTC family" for many years.